| How to Order - You can place orders through our site or by giving us a call! You can reach our office at (678) 272-0165. All major credit cards are accepted for both phone and internet orders. Credit cards are processed on a secure server. We use Paypal as our payment processor on the site. You don't have to have a Paypal account to use this method...just choose pay with credit card to and you will be able to enter your payment information. Shipping - Orders are shipped either Priority Mail or First Class through the USPS. Rates are as follows: .01-15.00 shipping is $2.50 via First Class Mail 15.01-99.99 shipping is $5.50 via Priority Mail 100.00-199.99 shipping is $8.50 via Priority Mail All orders over $200 receive free shipping via Priority Mail. Insurance is available on all orders at checkout. We cannot be held responsible for packages once they leave our studio. All orders ship out within 5 business days (unless otherwise stated in the description). Privacy Policy - iza bella does not share any information you provide to us to any parties (public or private). If you do not want to be added to our mailing list, you must specify when completing your transaction. Otherwise, iza bella reserves the right to send you correspondence (newsletters) by email. You will receive an emailed receipt for your transaction, even if you opted not to receive our newsletter. If you have any questions about this policy, please email us. We are happy to help! Return Policy - If there is a problem with your purchase, we will do everything in our power to correct the situation and ensure that you are 100% satisfied. You must contact us within 7 days from the date of your purchase so that we may discuss your individual situation. Any refunds issued will be done through store credit. Our customers (and the little ones I design for) are our #1 Priority. |